At Khushamdid, we are dedicated to safeguarding and respecting your privacy.
This Policy outlines the circumstances under which we collect personal information from individuals visiting our website, how we utilize it, the circumstances under which we may share it with others, and the measures we take to maintain its security.
We may periodically revise this Policy, so please check this page occasionally to ensure that you agree with any updates. By using our website, you consent to abide by this Policy.
Collection of Information
When you visit our website, read pages, or download content without taking any action, we gather and store general information that does not personally identify you. We do not track or record information about individual visitors; rather, information is gathered anonymously and in aggregate form.
This data assists us in monitoring the number of visitors to the site, as well as the most popular pages and pathways through the site. It ensures the authenticity of our polls (to prevent multiple votes from a single visitor). We utilize Google Analytics to automatically collect and store only the following information:
- The internet domain you are using (e.g., “yourbusiness.com” if you use a private internet access account) and your IP address (a number automatically assigned to your computer when you browse the web) from which you access our website.
- The type of browser and operating system used.
- The date and time of your visit, and the pages you visit.
We may also receive information about you from independent third parties, such as fundraising platforms like Just Giving or Virgin Money Giving, or event organizers such as the London Marathon. We only receive data from third parties if you have provided consent for your data to be shared with us. Please review their Privacy Policy to understand how they handle your data. Data obtained in this manner will be covered by our privacy policy.
Types of Information Collected
Personal information is data that can be used to identify you. It may include your name, email address, postal address, telephone number, bank account details, and credit/debit card details where necessary.
We collect personal information when you subscribe to receive our email newsletter, register for our services on our website, or make a donation to us. When you make an online donation or purchase a product from us, your card information is not retained by us; it is collected by our third-party payment processors, who specialize in secure online transaction processing, as explained below.
If you choose to provide personal information by sending an email to any address ending with khushamdid.org, we will use that information to respond to your message and provide you with the information you requested.
Use of Your Information
We may use your information to:
- Process a donation you have made.
- Contact you if you have signed up for one of our services.
- Fulfill our contractual obligations to you.
- Seek your feedback on the services we provide.
- Notify you of changes to our services.
- Send you requested communications or communications that may be of interest to you, such as information about campaigns, appeals, other fundraising activities, or promotions of goods and services from associated companies.
- Process a grant or job application.
We regularly review the retention period for your personal information. We are legally obligated to retain certain types of information to fulfill our statutory duties (e.g., collecting Gift Aid). We will retain your personal information on our systems for as long as necessary for the relevant activity, or as specified in any relevant contract you have with us.
Access to Your Information
We will not sell or rent your information to third parties, nor will we share it with third parties for marketing purposes.
Third-party Service Providers Working on Our Behalf: We may disclose your information to our third-party service providers, agents, subcontractors, and other affiliated organizations to complete tasks and provide services to you on our behalf (e.g., processing donations, registering you for an event, and sending mailings). However, when we use third-party service providers, we only disclose the personal information necessary to deliver the service, and we have contracts in place that require them to keep your information secure and not use it for their own direct marketing purposes.
Rest assured, we will not release your information to third parties beyond Khushamdid for their own direct marketing purposes unless you have explicitly requested us to do so, or we are legally obligated to do so (e.g., by court order or for fraud prevention purposes).
Your Choices
You have the option to decide whether or not you wish to receive information from us. If you prefer not to receive direct marketing communications from us regarding our work for women and our services, or fundraising appeals, you can indicate your preferences by checking the relevant boxes on the information collection form.
We will not contact you for marketing purposes via email, phone, or text message unless you have given us your prior consent. If you have indicated that you do not wish to be contacted, we will not contact you for marketing purposes via postal mail. You can change your marketing preferences at any time by contacting us via email: info@khushamdid.org.
Accessing and Updating Your Information
We value the accuracy of your information. While we are working to make it easier for you to review and correct the information we hold about you, if you change your email address or any other information we hold is inaccurate or outdated, please email us at: info@khushamdid.org, or write to us through contact us page of this website.
You have the right to request a copy of the information Khushamdid holds about you at any time, which we will provide free of charge.
Your Rights
Under the General Data Protection Regulation (GDPR), individuals have rights regarding the processing of their personal data. You can learn more about your rights by reviewing our data protection policy, which can be found here [link to data protection policy].
If you are dissatisfied with how we have collected and/or processed your data or have contacted you, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). You can reach them through their website: https://ico.org.uk/concerns/ or by calling their helpline at 0303 123 1113.
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